Automated Text (SMS & MMS), Email, & Ringless Voicemail Messaging on GoHighLevel

GoHighLevel’s messaging features allow you to create automated workflows that can be triggered by various events, such as when a new lead is added to your system, or when a customer makes a purchase. You can use these workflows to send targeted messages to your customers across multiple channels, including text, email, and ringless voicemail. In this article, we’ll take a closer look at how you can create automated workflows that connect these messaging channels, and provide an example of a workflow that interfaces with a customer using all of these features.

Creating Automated Workflows That Connect Text, Email, And Ringless Voicemail

To create an automated workflow that connects text, email, and ringless voicemail, follow these steps:

1. Log in to your GoHighLevel account and navigate to the “Automations” tab.
2. Click “Create New Automation” and select the trigger that will initiate the workflow (e.g. a new lead is added).
3. Add the actions you want to occur in the workflow, such as sending a welcome email, sending a text message, and leaving a ringless voicemail.
4. Configure the settings for each action, including the message content, the recipients, and the timing of the message.

By creating an automated workflow that connects text, email, and ringless voicemail, you can ensure that your customers receive targeted messages across multiple channels, improving the likelihood that they will engage with your business.

Example of a Workflow Interfacing with a Customer That Uses All Features

Let’s say that you run a fitness studio and you want to create an automated workflow that welcomes new leads and encourages them to sign up for a membership. Here’s an example of a workflow that interfaces with a customer using all of GoHighLevel’s messaging features:

1. When a new lead is added to your system, trigger a welcome email that provides an overview of your studio and its benefits.
2. Two days later, send a text message that offers a discount on a first-time class or a free trial.
3. If the lead doesn’t respond to the text message, leave a ringless voicemail a day later that encourages them to sign up for a membership and provides information on pricing and class schedules.
4. If the lead signs up for a membership, send a confirmation email that provides details on what to expect in their first class.

By using all of GoHighLevel’s messaging features, you can ensure that your new leads receive targeted and personalized messages that encourage them to engage with your business.

Conclusion

GoHighLevel’s automated messaging features provide small businesses with a powerful tool for connecting with customers across multiple channels. By creating automated workflows that connect text, email, and ringless voicemail, you can ensure that your customers receive targeted messages that are personalized to their needs. To learn more about the features of GoHighLevel, check out this article: What Are the Features of GoHighLevel?